Our Services

We focus on increasing customers and revenue, optimizing performance and enhancing customer satisfaction. For example, we position an organization to reach its market or objectives, map a transformation plan, and guide the implementation to ensure your organization reaches its goals.

What do you need assistance in?

  • Business Strategies, Organizational Design, Transformation Plans, Budgeting
  • Revenues, Cashflow, Expenses and Profitability
  • Marketing and Sales Strategies and Plans
  • Competitive Advantage:  strategic market positioning, services, challenges, distribution (local and international), target audience
  • Differentiation:  Company, Products, Services, Customer Experience, Retention and Customer Relationships, Culture
  • Expansion Planning, Post-Amalgamation Integration, Multi-Organizational Initiatives and Special Projects
  • Aligning People, Operations and Technology to your Outcomes

From planning to implementation, our services are customized to your needs.  What type of help you require, for how long or how often, is up to you.

We offer services through:

  • One-on-one coaching
  • Management Consulting
  • Interim / Contract Executive Management
  • Workshops and Training Sessions
  • Writing / Editing (i.e. marketing materials)
  • Illustrations (i.e. business cartoons)

Contact Us to Discuss Improving Your Outcomes

Extended Services

    Specialist Assistance and International Connections

Assistance in areas outside of Anne’s specific expertise is also available.  For example, “we need a Spanish speaking specialist with local knowledge to conduct a business valuation for our South American operations”.  As an accredited Executive Associate of the Institute for Independent Business International, Anne belongs to a worldwide network of professionals.

The IIB has over 5,000 members in 40 countries, enabling Anne to bring in:

  • Local contacts / distributors / resellers around the globe
  • Extended services and specialists

Contact Us to Discuss Your Needs

  • Increase Profits through Exceptional Customer Experience

    Book Now - Pricing Ends at Midnight, March 15, 2012

    Entrepreneurs & Startups:

    • One-on-One Training
    • Option A:  three 4-hour sessions @ $199/session*
    • Option B:  six 2-hour sessions @ $99/session*
    • Next Start Dates:  March & April 2012

    REGISTER TODAY

    Company Group Sessions

    • Company Specific
    • 3 sessions @ 4 hours each
    • Up to 8 participants per session
    • $199 per student/session*
    • Next Start Dates:  March & April 2012

    Outside of Greater Vancouver? Company sessions can be arranged, travel not included in special price.

    REGISTER TODAY

    * Company Group Classes held at Client's workplace.

    * HST not included.

Strategy, Plans & Outcomes

Not Attracting Investors?

Not Meeting Targets?

Initiatives or Projects Failing?

Clients often seek Anne's assistance to find funding after they have knocked on every door, and too many business plans collect dust as soon as they are written.

In addition,  to control costs, companies often try to implement new plans, products or services, and even undertake corporate mergers from the corners of their desks.

70% of these initiatives fail!

Anne develops business plans your team can work with to achieve your targets, and attract investors before all avenues are closed to you.

Exceed Targets!  Grow Your Business

Contact Anne Today

Differentiation Equals Profits

80% of companies believe they deliver a “superior customer experience”   8% of their customers agree. (Bain & Co)

Differentiators are not limited to marketing your products.

Differentiation comes from a combination of customer need, perceived value, capability to deliver, market position, and memorable customer experiences. Differentiation creates brand recognition and comes from the culmination of interactions over time, from design to sales, engineering to manufacturing, invoicing to on-going customer support.

Increase Revenues by Creating Exceptional Customer Experience 

Limited Sessions Still Available: March & April Start Dates

Register Now

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